Contact Us
Contact Us
We’re always happy to hear from you !!
If you have any questions, we’re here to help. Email us at info@lumewalls.com and we’ll get back to you.
When you plan to shop at Lumewalls, you will never feel alone or not getting support.
NOTE: If you are contacting us regarding a specific order, please make sure to provide the order details in your message to expedite things.
Get in Touch with Our Wallpaper Team
We’re always happy to hear from you !!
We reply fast, usually in 24-48 hours.
- Send us an email directly to info@lumewalls.com
- Please Include your order number if you have a query related to an existing order.
- We usually respond within 24-48 hours on working days, often sooner.
For other inquiries or bulk orders, please reach out via email info@lumewalls.com
What are the advantages of our wallpapers?
Our Wallpaper offers you 100% washable quality paper with 5-10+ years of durability while adding texture and design to your room, covers minor imperfections & is easy to maintain
How long does shipping take?
Domestic Shipping (India)
Delivery typically takes 5–6 business days after dispatch. Orders are shipped six days a week, excluding Sundays and public holidays. We ship through reputed courier partners to ensure safe delivery. Free shipping on domestic orders above ₹6000.
International Shipping
International orders are shipped via trusted global courier partners. Estimated delivery time is 8–10 business days after dispatch. Delivery timelines may vary due to customs clearance and local regulations.
International serviceability can be checked at checkout.
What kind of a wall should you ideally have for a wallpaper installation?
The wall should be smooth and free of any major cracks, bumps, or seepage
Does Lumewalls provide any warranty?
We cover any damage to the parcel during delivery and/or any printing defects only, for which an exchange will be provided. All our wallpapers have a life of 5-10 years depending upon the maintenance. However, we do not offer any warranty on the products after the installation.
What is your return and refund policy?
In the unfortunate event of a fault please return the product to us with the labels – it should not be necessary to return all the faulty products. Please do note that You should check all wallpaper products for faults before and during hanging. Carefully examine the first 2 or 3 lengths on the wall, to ensure there are no faults. If at this stage you are in any doubt as to whether the paper is faulty please stop work immediately and contact us. If the product is defective in any way or has a fault, a full replacement or refund will be made at no charge.
Can I buy samples before ordering wallpaper?
Yes, you can have samples to help you choose before placing a full order by clicking the Order Sample option and selecting the design.
Help & Support
Have questions or need assistance? Our friendly team is ready to help with orders, shipping, or product care. Contact us anytime—we’re just a click away!
